Wrapping and Packing

It is important that you use proper packaging materials to protect the contents of your item against any potential damage.

Packaging

Padded envelopes may be used as packaging but only when your mail contents are not fragile or sensitive. Soft envelopes suitable for letter-mail are not allowed for posting parcel-mail.

Unsuitable materials

Wrapping paper, cellophane, gift paper, ribbons and bags made of cloth are unsuitable as outer packing material as they can get damaged or stuck in our sorting machines.

Outer packaging

Outer packaging (box) must be made of a strong and resistant material to prevent any possible damage of the contents. The use of a corrugated paperboard box with high quality padding is highly recommended.

Packaging specifications

Before use check the packaging specifications and make sure that the packaging is not damaged. The packaging must be strong and thick enough for the size and weight of the goods to be posted.

Minimum size

Packaging must have one flat surface of a suitable size so the form “waybill” can be attached to it. If this is not possible, use a larger box. Any previous addresses, labels and other improper inscriptions must be removed.

Fragile items

Fragile items should be placed in the middle of the box so that they do not touch any of its sides. They must be padded from all sides and separated by cardboard or other suitable cushioning material (such as bubble wrap, strong air bags).

Powders or fine grains

Powders and fine grains should be packed in well-protected plastic bags. These should be placed inside an impermeable box and any void should be filled with cushioning materials.

Sharp objects

When posting sharp objects (such as scissors, knives) sharp edges and tips should be properly protected. Use a strong cardboard box. Protective material should be fixed so it cannot be removed during the transport.

Small objects

Small objects inside the parcel must be properly packed in small boxes or bags.

Semiliquid and greasy substances

Semiliquid and greasy substances as well as substances with a strong smell must be first sealed with an adhesive tape and then wrapped in a greaseproof paper and/or in a leak-proof packaging that, in the event of damage, prevents the contents from spilling.*

Liquid substances

Liquid substances must be kept in leak-proof inner containers inserted (in a vertical position) into a larger outer container filled with adequate absorbent cushioning material. Your mail items must be sufficiently protected and appropriately marked.

Rolls

Trapezoidal or round tubes should be used to send maps, plans and other rolls.

* Please note that mail items that are not properly packaged represent a threat to other mail items.

Package bottom

A 5cm thick filler should be laid at the bottom of the box. Fragile and heavier parts need more protection at the bottom, on sides and at top of the box.

How to use protective materials

Each part of the object to be posted must be wrapped in protective packaging individually and placed in the middle of the container. Individual parts should not touch each other and the container should be filled out with cushioning materials on all sides.

Small objects

Please ensure there is no empty space in your parcel. Any voids should be filled with additional cushioning material and an additional layer of it should fill the top of the container.

Heavy objects

Cushioning material offers only a partial protection to heavy objects, thus they need to be sent in extra strong outer containers. Heavy objects should be placed on the bottom of the container, lighter on the top and sensitive contents in the middle.

Sealing with adhesive tape

Seal the opening slit first, then continue by sealing the parcel along each edge perpendicular to the slit. The heavier the contents of your parcel, the more the tape you will need to use to seal it securely.

“This way up” sign

For the contents requiring the upright position “this way up” sign may be used.
(Service not available for international mail!).

“Fragile” label

The “Fragile” label is a shipping warning label used to protect your mail item while it is in transit. However to avoid any damages to the contents of your mail item, proper inner protective materials must be used.*

Waybill

Waybill should be attached to the largest surface of the mail item. Sealing tapes used to close your mail item should not cover it. Use a self-adhesive waybill label if possible.

Registered Letters must comply with the weight and size restrictions for the Ordinary Letter. They must clearly display a return address. If they are closed by an adhesive sealing tape, each strip must bear your signature or any other mark so that parts of your signature or mark are visible both on the tape and the envelope. Registered letters may not be sealed by means of a stapler.

Insured letters must comply with the weight and size restrictions for ordinary lettermail and clearly display a return address and the declared value.

An insured letter must be sealed in such a way that it is impossible to tamper with the contents without leaving an obvious trace of violation. A postal envelope specifically made for sending insured items or any other similar single colour envelope that is not made of striped paper or bordered by a coloured band or frame, or that does not contain a transparent panel, may be used for packing. Also used can be a linen bag with stitches on the inner side, a sturdy multi-layer paper or a box made of cardboard, wood or other suitable material.

To seal your insured letter, use a specially designed safety label, adhesive tape or any other appropriate sealing material. When using safety labels or adhesive tape, each strip of tape and/or label must bear either a sender's stamp, a signature facsimile or any other form of authentication (business customers) or a signature (residential customers) so that parts of the impression or signature are visible both on the tape/label and the envelope. Insured letters may not be sealed by means of a stapler.

To seal an international parcel with a declared value, you may use a specially designed safety label, adhesive tape or any other appropriate sealing material. If you have used adhesive tape to seal an international parcel without a declared value, each strip of tape must bear a signature so that parts of the signature are visible both on the tape and the envelope.

It is recommended to specify the addressee’s phone number on the address label of the parcel to avoid the expenses of returning the package to Slovenia which can be equal to the cost of sending or even substantially higher (depending on the fee charged by the foreign postal operator).

Goods loaded on a pallet

• Should not exceed the exterior limits of the basic surface of the pallet.
• Must be properly protected against damage and spilling.

A transport pallet can be made of

• wood,
• plastic,
• metal,
• chipboard,
• a combination of the above materials,

allowing goods to be lifted by a forklift or a pallet jack.

We recommend you to additionally protect the fragile contents with proper wrapping so as to prevent it against damage all the way from posting to delivery. Fragile items should be placed in the middle of the box so that they are not touching any of its sides. They must be wrapped individually. Make sure your outer container (box) is strong enough for its contents. Use a wooden, metallic or hard plastic container or box. The space between the individual objects and the box must be filled with cushioning material like bubble-wrap or polystyrene chips so that the items do not move and get damaged during the transport.